Privacy Policy

Effective Date: November 12, 2024

BTG DIGITAL SOLUTIONS LLC (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit softkeylab.com (the "Website") or purchase digital products through our platform.

By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our services.

1. Information We Collect

We collect the following types of information when you interact with our Website or services:

Personal Identification Information: This includes your name, email address, phone number, and billing address when you make a purchase or contact us for support.
Payment Information: We use third-party payment processors to handle transactions. Your credit card and other payment details are processed securely, but we do not store payment information on our servers.
Usage Data: This includes information about how you access and use our Website, including IP addresses, browser type, and device information.
Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. These cookies help us analyze website traffic and customize content.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Our Services: To process orders, deliver digital products, and provide customer support.
To Improve Our Website: To personalize your experience, enhance security, and improve our services based on user feedback.
To Communicate with You: To send order confirmations, updates on our products or services, and promotional offers if you have opted in.
For Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. How We Share Your Information

We may share your information with third-party service providers to facilitate our operations, including payment processors, delivery services, and marketing platforms. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may also disclose your information if required by law, regulation, or legal process.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission over the internet or electronic storage system is 100% secure. We cannot guarantee the absolute security of your data, but we strive to use commercially acceptable means to protect it.

5. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to your personal information if it is inaccurate or incomplete.
Deletion: Request the deletion of your personal information under certain circumstances.
Opt-Out: You can opt out of marketing communications by following the instructions in any promotional email or contacting us directly.

To exercise these rights, please contact us at info@softkeylab.com.

6. Cookies and Tracking Technologies

Our Website uses cookies to improve your browsing experience and analyze how users interact with our site. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings, but please note that some features of the Website may not function properly without them.

7. Third-Party Links

Our Website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page, with the effective date at the top of the policy. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: info@softkeylab.com

By using our Website and services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.